We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
I would like to be a little smaller. And so everything is fine. 3 weeks to altai territory
Handbag is really fire. Came in less than a week, in excellent condition. Seller
The bag is excellent! The color is beautiful, as in the photo!
Finally got my bag) the quality is excellent, soft, beautiful, roomy, but you can only wear it on your shoulder, over your shoulder it will not work, because it is more than enough for this. Of the minuses: oooochen long delivery. I specially chose the delivery from russia to order came early, but first the bags of the desired color was not available, then because of the chinese new year was long shipping. As a result, delivery is 1,5-2 months. But it's worth it, i repeat the bag is chic!
A beautiful bag, came exactly for 1 week. Courier iml delivered the bag to the house, very convenient. Bag quality, dense, well holds the shape. The material itself is pleasant to the touch-similar to eco-leather, with a barely perceptible gloss. Looks decent. The bag is very roomy due to its shape. Qualitatively stitched, inside a beautiful lining. In general, the price fully justifies (took a little less than 1000 rubles).
Bag class, my wife really liked!!!
Everything is very good. For the second time i order from this store. Description accurate, delivery fast. The seller sent the order via cdek. The courier brought the order home. Bag of good quality, all exactly as in the description.
The quality is just fire, all the seams are even nothing sticks out anywhere. Delivery fast in 4 days. Recommend bag and store
The bag is excellent, came super quickly, definitely worth your money
Very good product, top quality, fast shipping, recommended!
Very much, i do not know how it will be worn, but while i like it!
Excellent bag thanks to the store, came quickly.
Thank you very good quality bag
Good bag, roomy. There is a smell. Minus for very long shipping
The bag is amazing! Very comfortable and roomy, pleasant to the touch. Everything is exactly as in the photo! I advise! In voronezh came for 2 weeks, the track was tracked all the way, the store sent instantly!
Excellent bag, especially for such money. The lining does not rustle, the touch is very pleasant and the magnetic lock works. Smell almost no
as described, for that price great, packed very good, no wrinkles at all. Seller A+
Featuring a bag! Good quality! Delivery on time.
Description was accurate, as in the picture) good bag, has its smell of course (which i hope will fade) pleasantly surprised the gift, big package, cute so) very fast delivery to kiev! Thank you very much to the store, maybe i will order something else) i recommend)))
As beautiful as the picture