We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Beautiful little handbag. In st. petersburg came in 11 days. The length of the strap can be adjusted for itself, initially it is long, you can tie in short. The goods are satisfied, i will order in red.
Handbag is good. More like a nursery. Perfectly packed inside package with air.
The handbag is cute, i gave it to my daughter, she is happy. For such money an excellent bag
I order already 3 times, i'm delighted with these handbags :)
Delivery 3 weeks to st. petersburg. All as in the description. Bags-baby, for the summer the most it.
Super, i'm pre-satisfied. On the leto-those who are treba, akuratna, delicatna, reminets can make the river. Delivery of duzha shvidka to lviv (more than half an hour) on the territory of ukraine ((our duty is to eat. I think i'll shut up in the back of the ring.
I simply love this small ladies bag. Thanks.
Thank you!
Order-you will not regret! The bag costs its money, roomy, neat, beautiful, keeps the shape! Thanks to the store, for the quality goods!
Krutaja sumka. sovetuju
Bag class! It was less than a month, the quality meets the requirements of the description!
Handbag is well made, great, źe can yourself adjust length belt! Thank you :)
Nice
The goods arrived quickly, the purchase is satisfied, thanks :)
The quality of the bag is good, there were several threads sticking out, but it's not critical, you can trim. Inside the clasp is not closed with cloth, will scratch the phone if not close anything.
Miniature and very cute. Ordered february 12, received february 28, delivery is very fast.
Everything is super! Thank you!
Bag for summer. Small
I got in 3 weeks, very miniature.