- Item Type:1x New Smart Coaster Cup Electric Heater(Waterproof)
- Feature: Eco-Friendly
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dappermall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dappermall.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Good product, looks like it keeps the drinks warm. Arrived long before planned
It came quickly, less than 2 weeks in the Moscow region .. packed well. There is a small instruction in 5 languages, US UK,DE,FR,IT,ES. Controlled by 2 touch buttons. heats up quickly, there is residual heat for a few minutes after heating. Presentable appearance, corresponds to the description, the length of the cord is 140 cm, the plug is standard.
Very fast delivery, good item.
The thing that is necessary, heats wonderful. Made qualitatively, works safely, built-in pressure sensor, which allows you not to work the tile without the dishes placed on it, heating the items from 10 to 92 degrees, with the ability to adjust the temperature with accuracy to a degree, 2 operating modes (maintaining temperature and boiling) very stylish and high-quality design. Recommend.
The shipment did not reach the House received from the Saudi post office and paid an additional amount and shipment and packaging is excellent and in good condition
Приятная и полезная безделушка. Свои функции выполняет. Насколько надёжная, покажет время, но чисто внешне, качество сборки высокое. Единственное, о чём не подумал, это чёрное стекло - видно каждое прикосновение.
Спасибо, классная вещь
I arrive in good condition without bumps, exact product to description.
It works excellent. The only thing that worries me is that the surface slides the Cup. I'll have to use that carefully.
Excellent article, meets the promised and coffee or any other liquid stays warm in Mode 1 and mode 2 looks like fresh, best buy so far
Recomendable
The device works very well, heats very effectively. It was solidly packed and it came relatively quickly.
I'm a freelancer, so the question of cold cups for me is particularly relevant. The warmer looks like in the photos, came well and neatly packed, I have been using it for several days and come from it in delight. Has several temperature settings, how to switch them is written in the instructions (you can easily translate in the translator if necessary). In general, I am very pleased, the best purchase of this year's X))