We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Туфли не плохие, пришли быстро. Запах при распаковке был не из приятных. Сейчас выветрился. Туфли удобные, пришли не помятые. Заказывала 37 размер, подошли идеально с учетом того, что ножка у меня не стандарт, пальцы лесенкой и большой палец выпирает. В туфлях удобно ходить. Но то что в них нет супинатора конечно минус. Под конец дня ноги устают. Застежки на липучках. То есть эта маленькая пряжка - всего лишь украшение, которое особо не закреплено. Липучки при этом не слабые, посмотрим, сколько протянут. Постараюсь носить аккуратно тк туфли легко повреждаются ( царапины, вмятинки ). Если вмятины еще как-то можно разгладить, то царапины нет. Каблук высотой 8 см примерно. Хорошие туфли. в целом, я довольна. За 1200 отличный товар. Буду с удовольствием носить в школу. С продавцом не общались. Не было необходимости, товар полностью отслеживался. Заказывайте, не пожалеете. Берите свой размер.
LOVE THESE SHOES!! my size is a 6 and they were a little too big but other than that they were perfect!!
superbe chaussures vraiment ! j'ai pris du 38 et c'est cool, je conseille vraiment, ils sont en bonne état, propre et parfait pas de odeur bizzare ou quoique ce soit rien du tout juste parfaite !! sinon livraison correcte et voilà ♡ ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Very happy, fast shipping and good quality for the prize.
Идеальные туфли, клея нигде не видно, пришли абсолютно без всяких повреждений, нет вмятин и царапин, хотя пришли не в коробке, если хотите в коробке, заранее напишите продавцу, там нужно доплачивать, но вроде не дорого. Именно эти не на липучках. Заказала свой 39 размер(8.5, длина "стопы" туфель 24.5), длина МОЕЙ стопы 24,3 сели просто ИДЕАЛЬНО,большой палец не упирается, заранее измерьте длину стопы. Заказала 14.10.2021 пришли 08.11.2021 на Кавказ (Респ. Северная Осетия-Алания) До этого я заказывала на Ozon, пришёл какой-то ужас, если хотите заказать, заказывайте у этого продавца.
Arrived in a little less than a month they are very pretty and as in the photo. Only small negative point is that I should not have taken a size 0.5au above but it goes with socks I will put them anyway!
I write a review after a month of socks. I ordered my daughter by September 1 in early August. I thought they wouldn't make it. Came on August 24 in Minsk. At size 37 our 23.5 on the insole took them 38th. There is a little stock, but not big. The size could be smaller. Shoes are very cool. They're going mega-stylish. My daughter is happy. I would also go to such, but sorry, I'm great) definitely recommend. After a month of wearing shoes, nothing peeled off, everything is fine
Satisfaite de ses chaussures, confortables et qui taille super bien !
Im in love, I'm 38 I took 40 to be comfortable and walk throughout the day
Super I love the sole and the shoes are really pretty
Very cute shoes though delayed for a week, I was afraid that the size would be small, but on my 37 6,5 came up perfectly
The daughter is very pleased. On the standard 37 r-r took 39 just right. They put in an orthopedic insole, became smaller, the length did not change. When choosing the size, focus that they are small in size for two. Came a little earlier
Cute shoes, the length of the foot 25 cm took 40 size. a little too big, but not critical with a tight toe just right. The left shoe came with a dent on the toe, fixed the defect when worn. A little glue near the heel, not particularly visible. Nice shoes
They are great but small I made 39 and I took 40 and they are still quite small but perfectly bearable I love them very much I received them 1j before the date predicted
take ur size, it's true to size so don't hesitate theyre perfect for the price
No defect very comfortable and sends very fast!! Take a small size above if you do not want to be a little tight in;)
The shipping came super super quick, product came in like 3 days. I am so impressed the product is exactly as expected, and was the fastest shipping I have ever gotten from Ali express
The shoes arrived intact (there is a scratch it's my fault). I made 40 I took for 39 and it is nickel and in addition it is wide so perfect and so we can adjust them with the scratch for small feet. Enft she is perfect and comfortable I love to go!!! Arrived in less than 2 weeks
This shoes are really pretty and make me taller with the platform.They came like in less than 2 weeks
so cute i love them! seems to be good quality too !