We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
It is bad that without box and assembly instruction is very scarce.
Received in Atyrau within 5 weeks. Product is as per description. It is compatible with LEGO duplo, though, pieces on this one do not hold together really tight. I've ordered 156 pcs, and as stated by others it is simply shipped as 3 packages of 52 pcs. It did not have the manual for 156 pcs just three manuals for 52 pcs, however, it is really easy to come up with some sctuctures without problem. Overall decent toy for decent price. My kid (2.5 yeard old) is pretty happy on this one.
Very good quality came out. And it's fun.
Super;) well combine with Duplo. Super fun
it is my second order and certainly not the last, delivered 3 weeks, perfectly packed, thank you store
The goods went exactly a month, well packed, in appearance all the whole, we will collect for the birthday of the son, happy, the store is well done, i advise!
Great!
Sealed in package + pouches bag, fast delivery, excellent quality, odorless, good designer
good quality ! Works perfectly with double Lego.
Excellent designer. Good quality. My daughter is 3 and a half years old. Itself folds and fantasies.
Everything is fine! I liked even the cat) ordered 2 sets. Each in a separate package. There are examples of how to collect.
Nice bricks, nice colors, full compatible with original Duplo. Very satisfied. Olny eye sticker were everyvere...
Pads super, only pads little wyginające the :)-soft.
Very very long went, everything came, the children are delighted
super
very nice set, hours of fun
Good quality, thank you!