We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
It's very nice.
Super nice, better than in photography. I'll ask for insurance again!
Beautiful but slow shipping
Does not smell. It came in a month. Done well. I ordered for a sample. I'll still order.
Very nice and as seen in the description of the article.
Отличная салфетка,дошла до СПб за 11 дней.Выглядит также,как на фото продавца,не тонкая.
Delivery to Tambov region is almost a month at the point of issue. Expectations were justified, liked, the description correspond.
Very nice coasters. Comb, slightly cut the edges and becomes as in the photo
Good quality. Rapido. Recommended
Hermosos, hermosos, excelente material y acabados, volveré a comprar más, recomiendo al vendedor
I love it! If it were cheaper I would ask myself several haha
Muy bonito, pero pensaba que venían 2 como en la foto y solo viene 1.
It came quickly, in the area for one and a half weeks. Looks great, I'm extremely happy. Fringe straightens, the color is pleasant milk
They are very nice and if you put candles there is an ideal centerpiece.
good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
Very pretty just like in the pictures.
Good. Not totally flat, so the cup is not fully stable, though.