We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Electrophoresis from brothers of Chinese
Everything works fine, thank you.
Very fast and the feeling is a little weird, but it's okay
работает, мышцы шеи дрыгает. эффект не понятен, расчитывала на раслаблерие после
Прекрасная вещь для таких, как я, когда крепатура на шее от тренировок после длительного перерыва. шесть разных режимов,отличаются очередностью расслабление-вибро-напряжение (в разных последовательностях и вариациях) и очень много уровней силы этих режимов, от самого слабенького до такого,что голова ходуном. За такую цену прекрасный массажер.
Masazhor on a small neck. With very Hard plastic. There are several vibration modes and pass current
Item received in good condition. Still to be used
Unfortunately was the order sent back. Money is again come back. Why ?????
Great. Very well przyszykowane for travel. Works perfectly, meets in 100% its function. Thank you and Best Regards.
it really was what I expected. just that the instructions leadlet was not in english.
The device came in a strongly mint box, itself whole, everything works, instruction in Chinese
Look good, not trayed jet.
Cheap saw in taste, is the tool or degree ?^^ specification mark the difference is there.
Working to smaller also is so small misbecome Women's popular shows
Delivery from savings logistics several parcels in one for a couple of weeks, the massager itself is awesome!!! The neck stops hurting and begins to turn!!! Really helps the collar with discharge current, only the current is more to put while bearable.
The order went a month, the box was crumpled, until it was still working or not
מציון work good perfect
Elegant thing)))) charges from usby, on one side on and adjustment on the other side of the fake button. Massage does not vibro and current, after massage it seems that the neck continues to pounding :)))))) delivery two weeks.
Sorry there is no instruction for Russian or English. How to use understood from reviews from other customers. Quality is decent. Still working. Let's see.