We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Well made for the price and fast shipment. No issues.
The product corresponds to the description. Quickly sent, quickly delivered. Better fit on a narrow foot. I recommend the store. I bet 5 *
Size 40 it's too small, looks good, quality is OK arrived in time.
Everything came, super
Boots are very comfortable. I chose the length of the foot. On the size of the russian 39 took with a margin to wear a warm socks. Chinese 42. Super!!!! It was possible and 41 to take. Very satisfied.
My wife size 39, boots bought size 9 on the sole indicated size 40, one boot dressed, but back to back, and the other dressed with great difficulty., in general, or the legs are different or so the boots are sewn., and so the boots are not bad lungs, sewn not bad.
I asked for an extra number and they still fit me, but they're very comfortable and warm.
Good boots, size in size, warm, Packed simply in a package
Very quickly came the parcel. At its 36 ordered 38, you can wear a warm toe. Very satisfied.
Ordered, mom, she liked, so five correspond to the description
The order was issued 23 .. 11, the parcel in petropavlovsk came 29.12. The order is satisfied. I took the size 7 (24 cm stop). For our frosts, the boots are cold-(-25,-30). With a warm toe, i advise you to take boots for a larger size. Boots are light, comfortable, heel slightly springs. On the full leg in the shin 7 will not fit, narrow .. In general, i advise you to take this product. Thanks to the store for the small gift. The movement of the goods is tracked.
Item not received
Everything is super!
Comfortable, warm, comfortable. At 38 took 9 and was not mistaken. I'll order more.
Very good look on the leg, i liked!!! the only negative, malomerit! and so, everything is good!! thanks to the store for the gift)
Delivery more than a month, did not track. All as in the description. Only malomerki on boots written 42 and really fit 39 size.
The goods came in general condition, the packaging is good, the delivery is fast, i'm happy, only on the boots pink spots, two, fit the size, stitched well, warm