We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Очень красивый и красочный пазл. Полностью соответствует описанию. Краски хорошие, брака не обнаружен. Размер как раз подходит для самых маленьких. Покупкой довольна
I liked it very much, but the size is small.
In places there are chips, scratches and burrs, so before you give the child better these moments to grind (burrs), but in general, the puzzle is perfect. They took the child to do something on the plane, they cost their money. Came for 14 days in Novosibirsk-it's straight very fast))) I recommend)
Заказала 28.05 прибыла посылка в Саратов 12.06.Стоимость 226,39 руб.Сделана хорошо,запахов плохих нет.Упаковано в обычный пакет, всё пришло целое,пазл двусторонний,яркий, доставка бесплатная в постамат Цайнао,очень удобный сервис и быстро!Рекомендую
Very cool puzzles. The picture is bright, the tree is thick, which is convenient to take. Recommend
I thought it was sold in batch but it does not matter! Happy with my purchase
Puzzles received, but on one there was no picture. Very sorry. It's hard for a child to collect. And in the rest everything is fine
Well packed and pretty fast to arrive, pretty quality for the price. Very happy
Good puzzles. At its price, the quality is not bad. I really thought they were 2. and this is 1, but two-sided. In photo 3 you can see. The picture-the tip is turned over. And pieces of the puzzle too. Shipping fast. Seller recommend.
Just like the picture. Very nice colors. They fit well and are entertaining for the peque. I recommend it. Arrived before time
It looks good. Nice colors. It will be a gift, I couldn’t open it right now. It came quite fast.
Flawlessly executed, excellent product quality well packed fast delivery recommend
An interesting version of puzzles for kids. They're bilateral. Came in 2 weeks in 5 post
Very nice, I recommend, a little smaller than I expected, but. stan very good for the price! Nice drawings!
Order is fast. Quality is good.
il gioco è molto bello e fatto bene
Highly recommended! My kid was busy with it for 20 minutes
Recu rapidement, verso straight puzzle, très beau rendu