We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Received an order in 4 months-the child grew from this toy.
My one-year-old girl loves it very much!
Ordered 3.01, came 25.02. The toy is cool, the child 2.8 is delighted. To build, you need a little power to apply. There is a spare petal. I recommend.
Quite good
Small. One blade was superfluous in the kit. The child 1,5 pours on it.
Thought it would be higher. So everything is fine
Funny, large crafts. 3 months went to the center of russia.
Didn't check. In appearance all as stated.
I liked the toy. The only negative-very thin plates-fragile. One's already ruined. There is a spare, which is very nice.
Really really good quality. Fun to erect and then play. Hours of fun and never get bored of these simple but fun toys
It came quickly, most likely because it was tracked in belarus. The package is just a package, surprised, but the whole, one petal with a defect, but there is a spare. The child himself will not collect, but verses with pleasure. The daughter of 2.3 beeps with pleasure when the balls come down, let's see how long it is :-)
I liked it very much, good bright colors. Quality materials
It was two months before karelia without a track, daughter 1,10 played for 20 minutes, really like it, all made of wood
The goods did not come, the money was returned
Thank you. The toy is easily assembled, everything corresponds to the description.
Some parts do not fit well in the grooves, will have to seal. And so processed and painted neatly. and for such a price is not such a small toy
The toy is interesting for a small child. Quality is good. Recommend store