We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
All is good, delivery is about 2 months. for my eyes a little narrow slots, but it is not critical
Everything came in a whole, in a tight puffy. Banks are closed, everything is fine! Seller advise!
The order was about a month, packed well! The order was not tracked, the store did not answer the message, and so everything is fine! I order from this seller 2 times It would be possible to find fault with boxes that are slightly wrinkled but i'm not for a gift so it's trivia!
Delivery to belarus 96 days. this is our post .. and the store is well done, sociable, protection extended himself, several times. patches take not the first time, came in safe and sound. thank you, seller recommend!
Good patches, but did not find much effect. I cut one piece in half, because i do not see much sense to put them on a movable eyelid. It will also be in the eye, who knows what will be from this composition.
The order waited more than 60 days. But he never came. Opened a dispute. The store immediately answered and returned the entire amount. That's good. But almost 3 months i lost, and without waiting for the goods. Therefore, 4 stars.
Packed on conscience-even the boxes were not wrinkled. But it was 4,5 months. I don't know where they're stuck.
Not the first order, in kiev 15 days, all whole, impregnated well. Definitely 5!
Delivery slightly less than 2 months to chelyabinsk. Packing is very good. In the box with patches there is a plastic tweezers. The liquid in the jar is enough. Patches lie well, do not slip. The smell is pleasant. What will be the effect, in the future we will see. Thank you to the store.
Delivery is fast store responsive, packed reliably) quality is good, pleasant smell, cool)
All the time i order these patches! Well moisturizes the skin around the eyes. Cut half. It turns out very economical. It flew fast. Nothing leaked. Packed in inflated package.
Great patches! Very long shipping. Liquid a lot! Hermetically!!!!! Nothing crumpled!! The store is super!!!! I will order more! !!! Although there were problems with delivery. The seller sent all one order-class!!!
The first time the goods did not receive. Opened a dispute. The money was not returned, but the store umnichka, sent another patch! Thank you very much! The seller is happy and the goods too!
It is a good product, it is not gel, but paper, but good quality. worth the date of manufacture.
The goods did not come after 2 months. Money returned