We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Came in within a month. The buckle is heavy, the belt itself is pressed leather, it looks cool). The workmanship is wonderful. Packed in a black velvet bag. I recommend to buy unequivocally.
Normal. Heavy buckle. When ordering, i realized that it's not skin, i'm not naive). At the waist 80/hips 96 to me belt 110 cm was too big. But this is not a problem, you can shorten, even the instruction is. The store put as a gift earrings-carnations. For this special thanks) i'll give my daughter. Delivery to moscow is fast enough. The seller checked-now i will order other belts) thanks
The store is a miracle. The belt came in a bag, also put the gifts :) thanks!
Everything corresponds to the description. delivery less than a month. the store put another 2 gift for which a special thank you. packed well-the strap is sealed in polyteylene plus a branded pouch pouch well and standard packaging in a pup. it looks like real skin well, i will not approve although the brand is worth it. in principle they took a discount so will go
Looks not bad. Soft. But narrow. I haven't seen my fault. Put down gifts. Drove to cheita on 31 days.
Loved, thanks for toast, enjoyed, hugs fraternal. Gratidao
Chic belt, for gift special thanks, belt of excellent quality
Delivery is fast. Seller put Gifts))) corresponds to the description. Everything is fine!
great quality + perfect packing
The belt liked, the width of 3,2 cm. the store put a gift. delivery to moscow 3 weeks.
Chic quality and very fast delivery.
Soft, good, in cheholchik
Item super thanks for the gift
Everything is just super! Very beautiful! Seller thanks!
The belt is excellent, the store sent quickly. Yes, but the size is completely different! I ordered 95 cm, and i received 110 cm
The goods are lost. Returned the money. Ordered from another store