We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
It came quickly to novosibirsk, 19.02 paid, 15.03 took in the post office. No smell, track tracked. Minus one star for sewing a hood stitches curves somewhere the threads stick out, the jacket itself is normally sewn, the fabric is pleasant, the hood is made of thick fleece. For 7 years i ordered the size 140, normally, not small, there is a stock, but this is not 140 of course a maximum of 134, it is small like all other things on ali.
The jacket is cool, came for 11 days before bashkiria, very fast) for height 105 weight 16-17 kg there is a stock, size 4 t 110, quality is good, the fabric is polyster type suede or
Excellent park, just super, shipping only 20 days
good, I recommend
I took a yellow color, 5 t. The jacket is cool! Pleasant fabric, lining, of course, very rustling, but nothing. For a child 103 cm, thin, small stock, we will already wear. thanks for the goods! I advise!
It's just like the picture. Good made jacket, size corresponds to requested.
Everything is fine, the size approached. Thanks to the store.
very nice product
I ordered for a child 2 years, a little big, as i wanted, took with a margin. Quality is satisfied, warm, the only cuffs are not and the lining is not cotton. The parcel is tracked.
The jacket really liked, for autumn-spring it fits. The store sent the parcel quickly.
The jacket is excellent, though we are still big. The material is dense, looks stylish.
Great quality. Lovely and warm. Hood is removable (its sort of a soft felt fabric)
Order 16 Jan 2019 ,Receive 30 Jan 2019 , Correct, Fast, Good service, Good package
Super fast and high quality!