We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very good product,
As in the pictures
All as in the description. It's the third camera. The first works year, the second half year. The flight is normal.
Came super protected and comes with 64 gb SD card
I arrive well and in 20 days. I recommend it
Is good, better still had infrared, while it's working perfectly.
That's the third time I 've asked. They arrived very quickly and in good condition.
Not even 2 weeks receive the order very fast delivery
It's OK. Thank you
Esta bastante bien. Las instrucciones vienen en un panfleto muy pequeñito con una tipografía microscópica. Deberían usar una fuente más grande No vienen instrucciones de como conectarse a la cámara desde un pc o desde un navegador web
Product arrived fast, well packed, angle 360, must be connected to electricity if not no יעבוד, quality reasonable, can hear and talk through the camera.
They're like the 6ta time I buy this product. Very good
Excellent Product just what it indicates!
Thank you very much, delivery fast light bulb works fine, I recommend
solo se demoro 15 días en llegar a mis manos ( Santiago Chile), además es la cámara mas fácil de instalar y conectar que he comprado, de verdad es muy sencillo. excelente envoltorio para proteger el producto. pero definitivamente lo que mas me gusto es el ángulo de visión, tiene un excelente ángulo de visión, abarca mucho.
Very good buy. Working perfectly. Easy Installation
Still not installed, but believe that're TD. Fast shipping and delivery. Without any fee!
I was able to confirm normal operation.
Câmera muito boa, prestar atenção só na intencidade da luz, pois não é muito forte, e enquanto a visualização no escuro, ainda não tive como testar. Aplicativo muito fácil de usar, já vem com um QR code para download no manual. Pedido feito para o baixo-sul da Bahia e não fui taxado, produto chegou em aproximadamente 22 dias após o pedido.
The product arrived on time and still not tested. But looks very good and quality. So try let another analysis.